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KYC (Know Your Customer)

Identity and tax document review Edmond may request before releasing a payout.

What KYC means

KYC means Know Your Customer. At Edmond it is the identity and tax document check before releasing a trader payout or an affiliate payout.

Traders must upload a completed W-9 (US) or W-8BEN (outside the US) on Request a Payout before the first payout. Edmond may also ask for a government ID and, if your passport country differs from where you live, proof of residence in the allowed country. Fill the official form online: W-9 or W-8BEN, then upload the saved PDF. Eligibility is by residence, not citizenship: Restricted countries.

How to upload

  • Traders: sign in and open Request a Payout. The tax-form upload is required before you can submit a payout.
  • Affiliates: use the secure link in the Edmond email. You do not need a trader login. See also affiliate payout verification.
  • Accepted files: JPEG, PNG, or PDF. Maximum 5 MB each.
  • Files are encrypted and visible only to Edmond staff.

Do not send in chat

  • Do not send ID photos, passports, or tax forms in chat or email unless Edmond staff gives you a secure upload link.

A payout can stay on hold until the requested documents are received and reviewed.

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