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KYC (Know Your Customer)
Identity and tax document review Edmond may request before releasing a payout.
What KYC means
KYC means Know Your Customer. At Edmond it is the identity (and sometimes tax) document check we may ask for before releasing a trader payout or an affiliate payout.
You only upload after Edmond requests documents. If you have not received a request, you do not need to upload anything.
How to upload
- Traders: sign in and open Request a Payout. The upload box appears only for an open request.
- Affiliates: use the secure link in the Edmond email. You do not need a trader login. See also affiliate payout verification.
- Accepted files: JPEG, PNG, or PDF. Maximum 5 MB each.
- Files are encrypted and visible only to Edmond staff.
Do not send in chat
- Do not send ID photos, passports, or tax forms in chat or email unless Edmond staff gives you a secure upload link.
- Do not type a Social Security number on the upload page or in chat.
A payout can stay on hold until the requested documents are received and reviewed.